Medical Guardian: It's About Trust
Founded in 2005, Medical Guardian is a leading provider of innovative medical alert systems that empower people to live a life without limits. A member of the National Aging in Place Council, Medical Guardian is headquartered in Philadelphia and provides support to tens of thousands of people across the country who are ready to take on the next chapter of life while remaining safe living in their own home. Whether it’s an in-home system or a mobile device with GPS capabilities, Medical Guardian has the personal medical alert device to meet an array of needs and lifestyles. In 2017, the company made its fifth appearance on the annual Inc. 5000 list.
Medical Guardian is one of many medical alert services to are designed to assist people that want to live an independent life without relying too much on friends or family members. Whether it’s the potential for a stroke, heart attack or even a seizure, Medical Guardian aims to protect those who are at risk due to their health and age.
To help you decide if Medical Guardian is worth your time as an emergency medical alert service, we’ve compiled a list of Good and Bad points and have concluded with a Bottom Line. This will give you a quick and simple breakdown of Medical Guardian so that you can make an informed decision.
Medical Guardian: The Good
- CSAA Five Diamond Certified
- Affordable pricing compared to competitors
- Excellent customer service
- Lifetime warranty on equipment
- No-charge contract cancellation
- Risk assessment service
CSAA Five Diamond Certified
Five points of excellent gives you the peace of mind you need to put your safety or the safety of a loved one in Medical Guardian’s hands
Affordable Pricing Compared to Competitors
The packages vary in price, but Medical Guardian offers 24/7 monitoring and emergency services to a surprisingly low price with no activation fee.
Excellent Customer Service
Medical Guardian is known for their impeccable customer service that is willing to assist you at any time of day. Whether it’s a question about the equipment you have or an emergency situation, there is always someone ready to assist.
Lifetime Warranty on Equipment
If you’re experiencing difficulty with the equipment or if it has developed a fault, Medical Guardian will gladly replace it.
No-Charge Contract Cancellation
If you’re worried that Medical Guardian isn’t for you, then it’s possible to cancel your service at any point with no charge attached.
Risk Assessment Service
Medical Guardian provides a risk assessment service to help you identify your risks so that you can accurately deal with them in the correct way.
Medical Guardian: The Bad
- No combination packages
- Minimum service agreement
No Combination Packages
Medical Guardian’s packages are nothing special. Although they are affordable, it would be nice to see further discounts for customers that want to purchase several different pieces of equipment along with the service.
Minimum Service Agreement
Medical Guardian currently has a minimum three-month service agreement. While there is no contract, customers must agree to spend a minimum of three months with Medical Guardian. Although its not nearly as long as some other company's contracts that extend as much as three years, it it still a commitment.
Medical Guardian: The Bottom Line
Medical Guardian exceeds in virtually every aspect. They have been the #1 choice for 2017 and 2018. Between the excellent customer service and the lifetime warranty, Medical Guardian takes your safety seriously and makes you feel like you’re being taken care of at all times. Whether you’re registering for Medical Guardian for yourself or a loved ones, you can have peace of mind knowing that they will do their best to ensure your safety and comfort at all times.